Frequently Asked Questions
1. What is Grooso?
Grooso is India’s NextGen commerce ecosystem, designed to make shopping smarter, faster, and more personalized. It’s more than just a platform—it’s a seamless online experience that brings together essentials, curated products, and customization—all under one unified roof.
Whether you’re ordering everyday items or something unique, Grooso is built to serve your needs with convenience and innovation.
2. What makes Grooso different from other shopping platforms?
Unlike traditional marketplaces, Grooso combines fast delivery, local access, curated national products, and custom printing—all within a clean and user-friendly interface.
What sets us apart:
- A wide range of categories including essentials, fashion, and lifestyle
- Local store connectivity for trusted products around you
- Carefully selected products from across India
- Personalized shopping through Grooso Creatify
- A smooth experience focused on speed, trust, and satisfaction
3. What can I buy on Grooso?
- Daily groceries and essentials
- Fashion and accessories
- Home and lifestyle products
- Personalized merchandise like T-shirts and mugs
- Gifts, festive kits, and more
New categories and products are added regularly, keeping your experience fresh and relevant.
4. Can I personalize products on Grooso?
Absolutely. Grooso’s Creatify feature lets you customize a range of products including:
- T-shirts, hoodies, and caps
- Mugs, keychains, tote bags
- Banners, nameplates, and printed kits
- Gifts for weddings, birthdays, and branding
Whether it's a single piece or a bulk order, you can personalize it and get it delivered to your door.
5. How fast is delivery on Grooso?
Delivery time depends on your location and the type of product:
- For commonly available items, delivery can be very quick—sometimes within minutes or hours.
- For specialty or sourced items, delivery follows standard shipping timelines.
Before checkout, you’ll clearly see expected delivery times based on your pin code and product availability.
6. Can I shop from stores near me on Grooso?
Yes, Grooso helps you discover trusted nearby stores and sellers through our platform. You get:
- Quick access to products available in your locality
- Verified sellers for quality assurance
- The ease of online shopping with the confidence of local sourcing
7. Are the products on Grooso sourced from across India?
Yes. While you can shop from local sellers, Grooso also offers a wide range of curated products from different regions of India, helping you explore unique and authentic finds beyond your city.
From handpicked regional goods to trending items, Grooso brings India closer to your doorstep—without needing to search across multiple platforms.
8. How do I place an order?
It’s simple:
- Browse products or search by category
- Add your items to cart
- Choose your delivery location and proceed to checkout
- Pay securely and track your order in real time
The experience is optimized for speed and clarity—making shopping effortless.
9. Is Grooso available as a mobile app?
Yes. Our mobile app is launching soon on the Play Store. Until then, you can shop easily through our official website: www.grooso.com.
10. How can I contact Grooso for help?
We’re here to support you! You can:
- Use the Contact Us section on our website
- Email us at groosoindia@gmail.com
- Reach out via our official social handles (@grooso.in)
Our team is responsive, friendly, and ready to help with orders or inquiries.
11. Can I place bulk or business orders on Grooso?
Yes. Grooso supports both personal and commercial needs. You can place:
- Bulk orders for custom merchandise
- Corporate gifting kits
- Custom branding solutions through Creatify
For larger requirements or business inquiries, feel free to reach out directly.
12. Where is Grooso based?
Grooso operates from Rajahmundry, Andhra Pradesh, and serves customers across India. Our network includes both local and regional partners to ensure wide reach and faster service.